Activating Your Account

Your TIDE administrator creates your account, and then TIDE sends you an activation email. This email contains a link that takes you to the Reset Your Password page where you can set up your password for logging in to TIDE and other applicable CAI systems. This link expires 15 minutes after the email was sent. If you do not set up your password within 15 minutes, you need to request for a new link as described in About User Names and Passwords.

If you do not receive an activation email, check your spam folder. Emails are sent from DoNotReply@cambiumassessment.com, so you may need to add this address to your contact list.

Note: All users will be required to do a one-time reset password update at the beginning of every school year. CAI automatically resets all user accounts at the beginning of the school year, for security purposes. Refer to Reactivating Your TIDE Account at the Beginning of the School Year for more information.

To activate your account:

1.Click the link in the activation email. The Reset Your Password page appears.

2.In the New Password and Re-Enter New Password fields, enter a new password. The password must be at least 12 characters long and must include at least one lowercase alphabetic character, one uppercase alphabetic character, one number, and one special character (for example, %, #, or !).

3.Click Submit.

Account activation is complete. You can proceed to TIDE by clicking the TIDE card in the portal page.